We have assembled this section for you based on commonly asked questions. Please feel free to write to us and we’d be happy to respond to your question if it is not covered in these topics.
How do I get my ticket?
When you make a booking by email or by phone, our travel consultant will confirm all the details with you. Tickets will be issued in accordance with the timelines applied on the applicable fare. E-ticket or electronic ticket will be arranged at no additional cost. It may also be picked up in person at no additional cost however if you choose to receive paper document the additional postal or courier charges may apply. Please let us know your preference at the time of booking.
What is the difference between "booking" and "issuing"?
Booking occurs when you confirm us Flight ticket, Hotel booking, Insurance or Visa option. Once you have booked through our booking agents or in person or via phone or confirmation email, we must receive the payment, before your booking itinerary will be issued to you. The issuing of tickets or final itinerary or Visa issuance happens once we have received payment for your booking and has processed the transaction.
What is E-Ticket?
Can I book a ticket for my family/friend using my credit card?
Cancellation or changes to bookings?
What about Travel Insurance?
Do I need to reconfirm my flights with the airline?
How can I avoid missing my flight?
We have dedicated a page to help you on this question. Click here to read Tips to avoid missing a flight.
What is my baggage allowance?
Do you help with Visas?
How about my Hotel Reservations?
What is my hotels checkin time?
What about my special needs? (Wheel chair, meals, seat preferences)
What are the benefits of choosing Best Choice Travels over direct Airline or other online booking websites?
How much time does it take to get a refund?
Average time to receive your refund from an airline can be between three to four weeks. Some airline may take longer. You should contact your airline representative for any further advice.